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To be ruthless means hacking and
cutting, especially in difficult times, or wantonly firing
people without any thoughtful consideration. To be rigorous
means consistently applying exacting standards at all times
and at all levels, especially in upper management. To be
rigorous, not ruthless, means that the best people need
not worry about their positions and can concentrate fully
on their work.
How to be rigorous.
We've extracted three practical disciplines from the research
for being rigorous rather than ruthless.
- When in doubt, don't hirekeep
looking.
- When you need to make a people change,
act.
- Put your best people on your biggest
opportunities, not your biggest problems.

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