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Level 5 Leadership
14.
Shelby Foote, The Civil War: A Narrative: Red River to Appomattox
(New York: Random House, 1975), 1040; James M. McPherson, Battle
Cry of Freedom: The Civil War Era (New York: Ballantine Books,
1989), 854.
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22. “Maxwell
Relinquishes Rights to $5.5 Million Final Retirement Payment,”
PR Newswire, January 21, 1992; “$5.5 Million Declined
by Ex-Official,” Washington Post, January 22, 1992,
Fl.
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23. “Iacocca’s
Last Stand,” Fortune, April 20, 1992, 63.
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24. “Sincere
Tyranny,” Forbes, January 28, 1985, 54.
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25. “Managing:
Leaders of Corporate Change,” Fortune, December 14,
1992, 104.
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26. “Chairman
Quits Post,” New York Times, November 17, 1992, D5;
“Rubbermaid’s Sad Succession Tale,” New York
Times, July 5, 1987, C1.
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27. “Is Rubbermaid
Reacting Too Late?” New York Times, December 22, 1996,
A1.
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54. Joseph F.
Cullman 3d, I’m a Lucky Guy (Joseph F. Cullman 3d,
1998).
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55. Gordon McKibben,
Cutting Edge: Gillette’s Journey to Global Leadership
(Boston: Harvard Business School Press, 1998), 78–79.
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First Who, Then What
2. Warren Buffet,
The Essays of Warren Buffet: Lessons for Corporate America,
selected, arranged, and introduced by Lawrence A. Cunningham (Lawrence
A. Cunningham, Benjamin N. Cardozo School of Law, Yeshiva University,
1998), 97.
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3. Research Interview
#11-B, page 5.
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4. Duane Duffy,
“Industry Analysis Unit” (unpublished), Good to Great
research project, summer 1998, CRSP financial data analysis.
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12. Research
Interview #3-I, page 7.
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13. Research
Interview #3-I, pages 3–14.
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14. Research
Interview #3-I, page 7.
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15. Research
Interview #3-I, pages 3, 15.
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16. Research
Interview #3-A, page 13.
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17. Research
Interview #3-D, page 6.
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18. “Eckerd
Ad Message: Tailored to Fit,” Chainstore Age Executive,
May 1988, 242; “Heard on the Street,” Wall Street
Journal, January 21, 1964, B25; “Jack Eckerd Resigns
as Chief Executive,” Wall Street Journal, July 24,
1974, 17; “J.C. Penney Gets Eckerd Shares,” Wall
Street Journal, December 18, 1996, B10; “J.C. Penney
Has Seen the Future,” Kiplinger’s Personal Finance
Magazine, February 1, 1997, 28.
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19. Research
Interview #10-E, page 16.
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20. “Tuning
In,” Forbes, April 13, 1981, 96; “Video Follies,”
Forbes, November 5, 1984, 43; Research Interview #10-F,
page 10.
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48. Eric Hagen,
“Executive Churn Analysis” (unpublished), Good to
Great research project, summer 1999.
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49. “Gillette:
The Patient Honing of Gillette,” Forbes, February
16, 1981, 83–87.
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Confront the Brutal Facts
31. Winston
S. Churchill, The Grand Alliance (Boston: Houghton Mifflin,
1950), 371.
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32. Churchill
created this special unit and put a lot of weight on it. According
to Martin Gilbert, Churchill frequently consulted his Statistical
Office, which was headed by a civilian, Professor Lindemenn, before
he made critical decisions. He directly and continuously asked
them to “check facts” on such important topics as munitions
production, imports and shipping losses, aircraft losses, and
aircraft production. Martin Gilbert, The Churchill War Papers,
vol. 2 (New York: W.W. Norton, 1995), xvii.
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33. Winston
S. Churchill, The Gathering Storm (Boston: Houghton Mifflin,
1948), 667.
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59. Jim and
Sybil Stockdale, In Love and War (Maryland: Naval Institute
Press, 1990); Stockdale Triumphs, video presentation—1994
Stanford Alumni Association (Stanford, Calif.).
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The Hedgehog Concept
2. Isaiah Berlin,
The Hedgehog and the Fox (Chicago: Elephant Paperbacks,
1993).
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3. Conversation
with Marvin Bressler, October 2000.
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Building Your Company’s Vision
2. Author
interview, New Brunswick, NJ, February 1995.
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3. David
Packard, speech given to HP’s training group on 8 March 1960,
courtesy of Hewlett-Packard Company archives.
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4. Daniel
J. Boorstin, The Americans: The Democratic Experience (New
York: Vintage Books, 1974), 548.
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5. William
Manchester, The Last Lion (Boston, MA: Little Brown, 1988),
686.
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